Terms of Service
OVERVIEW
Welcome to Xenia Farm Co. website, we are so happy you are here. Throughout the site, the terms “we”, “us” and “our” refer to Xenia Farm Co. Please read the following terms of service (“terms”) as they govern your use of our site, including online purchases. To make these terms easier to read, the Site and our services, products, and content are collectively called the “Services”. By using this site, you agree to follow and be bound by the following rules below. If you do not agree to these terms, please do not use this site in any way.
We may update the Terms at any time. Updated terms will be posted to the Site, or you may be notified via email. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms, you are agreeing to be bound by the updated Terms. If you don’t agree to be bound by the updated Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
PRIVACY POLICY
We value and respect your privacy. Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
USAGE RESTRICTIONS
All of the content that appears on our website, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Xenia Farm Co. The entire content of our website is copyrighted as a collective work under U.S. copyright laws. We grant you a limited license to access and make personal use of the content on this website. Content of our website is intended solely for the personal, noncommercial use by the users of our site.
PAYMENTS
When you make a purchase through our Services, you authorize us or our third party payment processor to charge your payment method for any such purchases (plus any applicable taxes and other charges) that may be accrued by or in connection with your purchase. You are responsible for the timely payment of all fees and for providing a valid method of payment. All prices, fees and any applicable taxes and other charges are payable at checkout. When you initiate a purchase transaction via the Services, you will be asked to provide customary billing information such as your name, billing address, and credit card information. You may also need to provide additional information to verify your identity before completing your transaction. If you are completing the purchase using a third party payment processor, that processor’s terms and conditions apply to your payment transaction. Once an order is submitted, Xenia Farm Co. cannot change, modify or combine an order or change a method of payment.
RETURN POLICY
All sales are final and no refund shall be issued. Please contact holly@xeniafarmco.com if you would like to transfer your flower subscription to another person.
CUSTOMER SATISFACTION
Our products are sold in limited quantities and limited availability. We have done our best to display our items as accurately as possible on the site but please be aware that some differences may naturally occur. If you are not satisfied with your purchase, please contact holly@xeniafarmco.com.
PROMOTIONS
Xenia Farm Co. may offer promotions under various names to our customers, flower subscribers, visitors and site users. In addition to the terms and conditions set forth in the Terms of Use, these Promotional Offers may be subject to their own specific and additional terms and conditions which will be posted on the website. Please be sure you have read and understand all of the terms and conditions of the Promotional Offers before you purchase any of the products or services offered in association with these Promotional Offers. We reserve the right to refuse, suspend, or revoke promotional offers at any time.
THIRD-PARTY LINKS
The Site may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. If you decide to access linked External Sites, you do so at your own risk.
CORRECTION OF SITE ERRORS
The information on our website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.
USER DATA
Xenia Farm Co. will not intentionally disclose any personally identifying information about you to third parties, except where we, in good faith, believe such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of our Privacy Policy.
We make our best efforts to restrict unauthorized access to our data and files. However, no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files stored on our Site. Use of the Site is completely at your own risk. Please refer to the Privacy Policy for more information on how your information may be protected and stored.
SERVICE INTERRUPTIONS
Xenia Farm Co. shall not be responsible for any performance or service problems caused by any third party website or third party service provider (including, for example, your web service provider service, payment services, your software and/or any updates or upgrades to that software). Any such problem shall be governed solely by the agreement between you and that provider. Xenia Farm Co. reserves the right to determine, in its sole discretion, whether it is responsible for any such malfunction or disruption.
INDEMNITY
By use of this site, you agree to indemnify and hold Xenia Farm Co. (and its employees and pick-up location partners) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service.
LIMITATION OF LIABILITY
Xenia Farm Co. shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages that result from the use of, or the inability to use, the materials, products or services on this site.
WEBSITE ACCESSIBILITY
Xenia Farm Co. is committed to making our Site’s content accessible and user-friendly to everyone and we are working to continually improve our browsing and shopping experience. If you are having difficulty viewing or navigating the content on this Site, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email holly@xeniafarmco.com. We would be happy to assist you in completing an order or answering questions in the way that works best for you.
CONTACT US
Questions about the Terms of Service should be sent to us at holly@xeniafarmco.com
Last Updated: February 11, 2024